Privacy Policy

Last updated: 1.1.2025.

This Privacy Policy describes how IntegratingMe d.o.o. (“InCRM”, “incrm”, “inCRM”, “incrm.io”, “we”, “us” or “our”) collects, uses and manages your information. IntegratingMe d.o.o. is a company registered in Bosnia and Herzegovina under JIB: 4203049870003. The Policy applies to your use of our website https://incrm.io/ (“Website”) and services. This Policy also explains the options available to you regarding our use of your personal data. We may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

⊚ Visit our Website https://incrm.io/ or any page related to this Privacy Policy.

⊚ Contact us in other ways, including sales, marketing or at certain events.

If you do not agree with our policies and practices, please stop using our Services. For any additional questions or concerns, write to us at [email protected].

PERSONAL DATA COLLECTION AND PROTECTION STATEMENT

We may collect your personal and non-personal data during the use of our Services. Personal data includes information that allows for your identification, such as your name, email address, and phone number. Non-personal data refers to information that cannot be used to identify you, such as anonymous usage data and general demographic information.

We may collect data in the following ways:

Information you provide: We may collect personal data that you voluntarily provide, such as when you contact us for support.

Information we collect automatically: We may automatically collect non-personal data about your use of our Services using cookies and other tracking technologies. This information may include your IP address, device type and browsing history.

Third-party information: We may receive information about you from third parties, including social media platforms and partners that provide our Services

We are committed to protecting the personal data of our customers, collecting only essential information necessary to meet our obligations. Customers are regularly informed about how data is collected and are given the option to decide how their data will be used, including choosing whether their name will be included on marketing campaign lists.

All user information are strictly guarded and are available only to the employees who need those information for completing the job.

All our employees and business partners are responsible to follow the principles of confidentiality protection.

USE OF INFORMATION

We use the collected information for the following purposes:

Providing and improving Services: We use the collected information to manage and improve our Services.

Communication with you: We use your information to send the latest news, newsletters and other notifications.

Personalizing your experience: We use information to tailor our Services to your needs and interests.

SHARING OF INFORMATION

Personal Data

We do not sell or rent your personal data to third parties. Your data may be shared only in the following situations:

With third parties: We may share your data with third parties that provide services on our behalf, such as hosting, maintenance, analytics and marketing.

As a response to legal requests: We may share your data in case of a subpoena, court order or other legal requests.

To protect user rights and safety: We may share data if we believe it is necessary to prevent harm or loss, or to enforce our Terms and Conditions.

Use of Personal Data

The personal data you provide is used for the following purposes:

Communication with you, including replies to your inquiries, feedback requests, providing technical support and promotional offers

Providing our Services to you

Managing, maintaining, and improving our Website and Services

Fulfilling applicable legal obligations

Enforcing our Terms and Conditions and protecting our interests

As otherwise specified at the time of data collection

We may also use the personal data you provided during registration for our Services or product purchases for the promotion or marketing of other products and services that we believe may interest you.

SECURITY OF INFORMATION

We take all necessary measures to protect the security of your personal data and prevent unauthorized access. However, absolute data security cannot be guaranteed. We advise you to take appropriate measures to protect your personal data, such as using strong passwords and avoiding sharing them with others.

CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the latest version on our Website. We recommend regularly checking this Policy to stay informed about any updates and changes.

CONTACT US

If you have any questions or comments regarding this Policy, you can contact us through any of the following ways:

Email: [email protected].

Phone:

(BiH): +387 60 322 8049

(EU/UK): +44 7700 160920

(USA): +1 844 554 2321

Mail:

IntegratingMe d.o.o.

Halilovići 16

71000 Sarajevo, BA